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Career Opportunities - Vacancy Announcement

Part-Time Customer Service Assistant

Job ID 3001142
Location Bismarck, ND
Regular/Temporary Temporary
Full/Part Time Part-Time
Salary Range From 10.00 / Hourly
Salary Range To 12.00 / Hourly

Apply today!

Salary Range: $10 - $12 per hour
Status: Part-time, 15-20 hours every other weekend plus evenings scheduled in advance
Location: Bismarck, ND

Minimum Qualifications

  • High school diploma or equivalent required
  • Customer service experience
  • Experience in public speaking and/or theater
  • Experience working with children of all ages
  • Ability to lift and move boxes of brochures up to 35 pounds
  • Ability to be on your feet and escort visitors

Application Procedures

Applicants must complete the online application, along with uplaoding a resume and three professional references.

Applicants are screened based on qualifications, successful completion of the interview process and background and criminal investigation check. Applicants must be legally authorized to work in the United States.

Contact Erica Houn at (701) 328-2327 for assistance in the application process.

ND Relay Number 1-800-366-6888

Duties and Tasks

  • Welcome and orient visitors
  • Organize and maintain visitor brochures and handouts
  • Aid visitors with interaction with the Hub of History
  • Set up and tear down of audio visual equipment for meetings and programs
  • Supervision of adult and teen volunteers at the information desk
  • Other duties as assigned

Summary of Work

The primary role of the North Dakota Heritage Center Customer Service Staff is to provide outstanding customer service to our visitors. This includes maintaining resources at the information desk, welcoming groups, and assisting with facility rentals.

The successful candidate will have strong customer service skills, knowledge of North Dakota and its heritage, an engaging, enthusiastic, and outgoing personality, and the ability to work independently and as part of a team. The candidate will also have the ability to prioritize multiple tasks and adhere to a schedule, willingness to work flexible hours, and maintain a level-head and exercise good judgment during all situations.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Apply today!


Part-time Museum Security Officer

Job ID 3001158
Location Bismarck, ND
Regular/Temporary Temporary
Full/Part Time Part-Time
Salary Range To 15.00 / Hourly
Salary Range From 12.00 / Hourly

Apply today!

Salary Range: $12 - $15 per hour, no benefits
Status: Part-time, 16-40 Hours per week, Weekends
Location: Bismarck, ND
Position will be open until filled

Minimum Qualifications

  • High school diploma or equivalent required; college preferred
  • Experience working with children and adults of all ages
  • Proficient using computers
  • Ability to lift and move items up to 35 pounds, be on your feet and assist visitors throughout the building, and ascend/descend stairs
  • Demonstrate honesty and integrity verified by the successful completion of a background investigation

Preferred Qualifications

Preference will be given to applicants with the following:

  • Customer service experience
  • Background in emergency response, education, or closely related field
  • Interpretation experience
  • Medical Emergency Experience (AED, CPR, 1st aid certified)
  • Experience using two-way radios when communicating with security staff

Application Procedures

Applicants must complete the online application, along with uploading a cover letter and three professional references. A resume is preferred but not required.

Applicants are screened based on qualifications, successful completion of the interview process and background and criminal investigation check. Applicants must be legally authorized to work in the United States.

Contact Erica Houn at (701) 328-2327 for assistance in the application process.

ND Relay Number 1-800-366-6888

Duties and Tasks

  • Patrol all exhibit galleries and public spaces
  • Maintain situational awareness of activities and location of visitors
  • Aid visitors in interaction with the museum experience
  • Answer visitors’ questions and explain exhibits in gallery areas when possible
  • Follow Emergency Response Procedures during public hours
  • Enforce all agency rules and regulations
  • Occasionally assist control room electronic surveillance staff
  • Work numerous after hour events that are scheduled up to 7 days/week
  • Work Friday – Monday, every other weekend

Summary of Work

The primary role of the North Dakota Heritage Center Museum Security Officer is to informatively interact with visitors, while maintaining general security and control of public areas.

The successful candidate will have strong customer service skills, knowledge of North Dakota and its heritage, an engaging, enthusiastic, and outgoing personality, and the ability to work independently and as part of a team. The candidate will also have the ability to prioritize multiple tasks and adhere to a schedule, willingness to work flexible hours, maintain a level-head and exercise good judgment during all situations, as well as manage and organize large groups of people, especially students.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Apply today!

Address:
612 East Boulevard Ave.
Bismarck, North Dakota 58505
Get Directions

Hours:
State Museum and Store: 8am - 5pm M-F; Sat. & Sun. 10am - 5pm.
State Archives: 8am - 4:30pm., M-F, except state holidays, and 2nd Sat. of each month, 10am - 4:30 pm.
State Historical Society offices: 8am - 5pm M-F, except state holidays.

Contact Us:
phone: (701) 328-2666
fax: (701) 328-3710
email: histsoc@nd.gov